There are many options out there when it comes to roof installations and repairs. To find the right company to work with, you’ll need to do some research. It is a major investment because if their work will be subpar. It increases the risk of future damage and costly repairs.
Here is a guide to help you find, hire and work with the right roofing contractor.
Permanent place of business – Make sure to check if the contractor has a local street address, phone number, and tax identification number. You would not want to hire a contractor that moves from one place to the next since it would make communication difficult and unreliable.
Reputation in the local community is an important factor to consider. Look into how long the company has been around in the area. Many roofing companies offer warranties or guarantees but go out of business or move. Hence, a warranty or guarantee is only as good as the permanency and reputation of a roofing contractor.
Reviews – After you have a list with several possible leads, it is time for further research into their services. Most companies nowadays have a website or forums where you can find reviews about them. From these, you can have an idea about their work quality and customer satisfaction. If possible, ask for some homeowner references as well. As a rule of thumb, it’s best to hire roofing companies that were present in your area for at least five years.
Experience – Experience is often associated with the number of years one works in a field. The more experience a contractor has the better the job he should be able to do, although sometimes it can be a relative correlation.
Free estimates – Large contractors tend to offer free estimates, but make sure to check before you hire the roofing company. Although this aspect does not refer to the contractor’s experience or reliability, it is still something to keep in mind.
Warranty on repairs – You can ask if the work is warranted. An experienced contractor will be proud of their work, and the warranty will back that up. The more secure a business is in the industry, the more likely it is to make discounts and account for its work.
Insurance & Workers’ Compensation – It is critical that you hire a roofing contractor that is both insured and has workers’ compensation. You would not want to be liable for any on-the-job injuries or damages done to your home.
Legitimacy – Contractors who are members of the National Roofing Association or the Better Business Bureau are legitimate reference points. You can even use these sites to find customer reviews and see how the company handled the complaints.
Communication – Communication is vital in making sure your home is repaired or restored to the way you want it to look. If you have difficulties in contacting your contractor or they aren’t responding promptly, this could be cause for concern!
Written Contract – Regardless of who promoted the contractor to you, a written contract is the surest way of conducting business. The contract should include the approximate duration of the work, materials to be used, costs and when those costs are due, determining waste responsibility, and the length of the warranty.
Pricing – It is worth remembering that the lowest prices might bring future costs and problems from unresolved issues or cheap material used. It is, therefore, in your interests not to sacrifice quality for the price. Although it might be beneficial for your budget in the short term, you could face serious long-term issues.
Hiring roofing contractors in isn’t something that should not be taken lightly. By taking the time to find a trustworthy company, you can rest assured that the job is going to be done to its upmost quality the first time.